Service Operations Workspace Overview Landing Page
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07-24-2024 02:29 AM - edited 07-24-2024 02:30 AM
Hello,
I am facing some issues changing the filters from Overview in the Service Operations Workspace. I managed to change the tables by modifying the script "SowIncidentLandingPageUtils," but I am having trouble with the cards.
I changed the filters in "SowIncidentLandingPageUtils" in the "sys_ux_client_script_include" table.
However, now I am facing the problem that the cards are not working, although the list works.
So far, I have not changed anything in UI Builder, only the back end.
Can someone help me get the cards working?
Thank you.
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07-24-2024 03:08 AM - edited 07-24-2024 03:09 AM
Go to the UI builder and check on the data sources for those cards. If you don't change them, it doesn't matter what you changed in the client script include.
Did you duplicate the landingpage? Otherwise you may run into issues when upgrading.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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07-24-2024 04:01 AM
Hello Mark,
yes I duplicate the landing page.
I can not find the data sources for the cards.
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07-26-2024 06:35 AM
@Cristina Costa - You mean to say the list is working, but the cards are not working and you have changed the script in "SowIncidentLandingPageUtils". Please, check if you have defined EVAM in your code.
PaulSylo
Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !
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07-29-2024 02:15 AM
The EVAM code is defined, but because I have not changed it. should I change? Do I need to create an evam Id?
Thank you