Service Operations Workspace Overview Landing Page

Cristina Costa
Tera Contributor

Hello,

I am facing some issues changing the filters from Overview in the Service Operations Workspace. I managed to change the tables by modifying the script "SowIncidentLandingPageUtils," but I am having trouble with the cards.

 

I changed the filters in "SowIncidentLandingPageUtils" in the "sys_ux_client_script_include" table.

However, now I am facing the problem that the cards are not working, although the list works.

So far, I have not changed anything in UI Builder, only the back end.

Can someone help me get the cards working?

Thank you.

CristinaCosta_0-1721813070731.png

 

 

 

 

5 REPLIES 5

Mark Manders
Mega Patron

Go to the UI builder and check on the data sources for those cards. If you don't change them, it doesn't matter what you changed in the client script include.

Did you duplicate the landingpage? Otherwise you may run into issues when upgrading.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Hello Mark,

yes I duplicate the landing page.

I can not find the data sources for the cards. 

CristinaCosta_0-1721817620365.png

 

PaulSylo
Tera Sage
Tera Sage

@Cristina Costa - You mean to say the list is working, but the cards are not working and you have changed the script in "SowIncidentLandingPageUtils". Please, check if you have defined EVAM in your code.

Regards,
PaulSylo

Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !

The EVAM code is defined, but because I have not changed it. should I change? Do I need to create an evam Id? 

 

CristinaCosta_0-1722244432041.png

 

Thank you