Unable to access Creator Studio

Gopi22 · ‎08-08-2025

Hi Team,

I am unable to access Creator Studio in my PDI. When I click on Creator Studio, it shows the below message. Could anyone please suggest what can be done, any pointers would be helpful. Thank you!

Regards,

Gopikrishnan

Dr Atul G- LNG · 3 weeks ago

Hi @Gopi22

Creator studio compatibility:

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Nikhil Bajaj9 · ‎08-12-2025

Hi @Gopi22 ,

Version of your PDI - Xanadu/Zurich or older?

Regards,

Nikhil Bajaj

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Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

Gopi22 · 3 weeks ago

Hi Nikhil,

I am on Xanadu version.

Thanks,

Gopikrishnan