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Unable to access Creator Studio

Gopi22
Tera Guru

‎08-08-2025 11:19 AM

Hi Team,

I am unable to access Creator Studio in my PDI. When I click on Creator Studio, it shows the below message. Could anyone please suggest what can be done, any pointers would be helpful. Thank you!

 

Gopi22_0-1754677141115.png

 

Regards,

Gopikrishnan

 

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7 REPLIES 7

Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Gopi22

‎09-11-2025 02:27 PM

Hi @Gopi22 

 

Creator studio compatibility:

 

DrAtulGLNG_0-1757626015975.png

 

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Dr. Atul G. - Learn N Grow Together
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Nikhil Bajaj9
Tera Sage
Tera Sage

‎08-12-2025 05:26 PM

Hi @Gopi22 ,

 

Version of your PDI - Xanadu/Zurich or older?

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
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Nikhil Bajaj

ServiceNow Rising Star-2025
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Gopi22
Tera Guru
In response to Nikhil Bajaj9

‎09-11-2025 02:17 PM

Hi Nikhil,

 

I am on Xanadu version.

 

Thanks,

Gopikrishnan

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