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08-09-2022 02:51 AM
Once a request is assigned to one member of an assignment group, there is a requirement for another member of the same group to be able to reassign that ticket to themselves. The current state is that once the ticket is assigned to Person A, Person B cannot reassign that ticket either to themselves or another person in the group.
Solved! Go to Solution.
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08-17-2022 12:05 AM
Solution on ACL:
gs.getUser().isMemberOf(current.assignment_group.toString())
answer = true;
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08-11-2022 01:59 AM
I already have an ACL with script
answer = new LegalOperationsSecurity().hasRoleExactly(LegalOpsConstants.REQUEST_MANAGER,gs.getUserID());
So, i want to add
If (gs.getUserID() == current.assigned_to.sys_id)
into this script.
Can you help me on this
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08-17-2022 12:05 AM
Solution on ACL:
gs.getUser().isMemberOf(current.assignment_group.toString())
answer = true;