Activity Journal Doubt

[Anubhav12211]

Hi we have recently upgraded our Instance to Xanadu and while working on the Risk Assessment Form (sn_risk_advanced_risk_assessment_instance) we have observed while completing the assessment the worknotes and additional comments field are both visible to all users as they all have GRC related roles. Hence both additional comments and worknotes are visible to users. The Approver is not able to add worknotes but can add additional comments but the assessor is able to add work notes and additional comments both so wanted to know what is the use of the Worknotes field if its content is visible to all users anyways. How can we segregate the functionality of the two fields for this form?

Here are 2 screenshots for your reference

Assessor

Approver

[Di Zhang · Accepted solution]

I checked my PDI there is ACL related to work_note field. 

[Ankur Bawiskar]

@Anubhav12211 

Hope you are doing good.

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[Anubhav12211]

Hi @Ankur Bawiskar I checked both UI Policies and ACL's and there is no ACL for worknotes. Are you aware of any other configurations that is causing this behaviour of the worknote field being visible to all users?

[Ankur Bawiskar]

@Anubhav12211 

it's due to some ACL only.

Did you check task table field level READ or write?

If my response helped please mark it correct and close the thread so that it benefits future readers.