Adding Recommended actions option to the side panel in workspace
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-28-2025 12:17 AM
I want to add Recommended Actions option in the contextual side panel of the Workspace. Can anyone help how to achieve this.
Thanks in Advance
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-28-2025 12:44 AM
you will have to build that out.
Refer these links
Recommended Actions in the Side Panel of Workspace
Configuring Recommended Actions
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-20-2025 07:28 AM
The issue is solved, ServiceNow has added the Recommended Action in the latest version of CSM configurable workspace so i have used it.