Agent calendar in agent workspace

[saran4]

How to add Agent calendar to agent workspace as an workspace module??

Thanks in Advance

[Rahul Kumar17]

Hi Saran,

To add the Agent Calendar to the Agent Workspace as a workspace module, you can follow these steps:

1. Navigate to the Agent Workspace by clicking on the "Agent Workspace" link in the top right corner of the ServiceNow window.

2. Click on the gear icon in the top right corner of the Agent Workspace and select "Edit".

3. In the "Workspace Designer" interface, click on the "Add Module" button in the bottom left corner.

4. In the "Add Module" dialog box, select "Service Portal" as the module type.

5. In the "Service Portal" section, select "Agent Calendar" as the portal page and give the module a name.

6. Click on the "Add" button to add the module to the Agent Workspace.

7. Click on the "Save" button to save the changes to the Agent Workspace.

Once you have added the Agent Calendar as a workspace module, it will be available for agents to view and manage their schedules directly from the Agent Workspace.

Thanks,

Rahul Kumar

[saran4]

Hi Rahul,

I am not able to find anything as workspace designer.

Could please put some pictures on this.

Thanks in Advance