- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-10-2020 06:44 PM
I am currently setting up Agent Workspace. We have some custom tables that i would like to be able to use and view in the Agent workspace. I have set them up, so that the form is visable and works great in the left column, but i cant duplicate the "Compose" section that has the "Activity Stream" that appears on the standard forms. Shown as number 4 below. How do i create that presentation on a custom task and custom form.
Thanks for any assistance.
Regards
Gerard
Solved! Go to Solution.
- Labels:
-
Customer Service Management
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-10-2020 08:33 PM
Hi Gerard,
can you please check the following Knowledge article. Maybe it solves your problem: https://hi.service-now.com/kb_view.do?sysparm_article=KB0749438
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-10-2020 08:33 PM
Hi Gerard,
can you please check the following Knowledge article. Maybe it solves your problem: https://hi.service-now.com/kb_view.do?sysparm_article=KB0749438
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-10-2020 11:54 PM
Thank you so much Maik. Greatly appreciated 🙂