Agent Workspace, Compose section

Gerard9
Giga Contributor

I am currently setting up Agent Workspace.  We have some custom tables that i would like to be able to use and view in the Agent workspace.  I have set them up, so that the form is visable and works great in the left column, but i cant duplicate the "Compose" section that has the "Activity Stream" that appears on the standard forms.  Shown as number 4 below.  How do i create that presentation on a custom task and custom form.  

Thanks for any assistance.

Regards

Gerard



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1 ACCEPTED SOLUTION

Maik Skoddow
Tera Patron
Tera Patron

Hi Gerard,

can you please check the following Knowledge article. Maybe it solves your problem: https://hi.service-now.com/kb_view.do?sysparm_article=KB0749438

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2 REPLIES 2

Maik Skoddow
Tera Patron
Tera Patron

Hi Gerard,

can you please check the following Knowledge article. Maybe it solves your problem: https://hi.service-now.com/kb_view.do?sysparm_article=KB0749438

Thank you so much Maik.  Greatly appreciated 🙂