Agent Workspace Customization

[MonetteP]

Any has done customization on Agent Workspace?

Just need some ideas on how we can simplify how it looks for our teams.

Thanks.

[ersureshbe]

Hi,

I have recently integrated the feature into the Agent Workspace; however, its implementation is contingent upon the specific business requirements. Could you please specify the type of business requirements you intend to incorporate into the Agent Workspace as part of the customization process?