Agent workspace list doesn"t appear for non admin.

Abdelkader TABA · ‎06-30-2022

Hello guys,

I just add a new list to my agent workspace, but it is shown only for Admin users, for others users the list steel charging (check the attachement).

i have tried the solution in this link (https://community.servicenow.com/community?id=community_question&sys_id=7be9f1dc1bc0e0106531ea89bd4bcb58) but it still doesn't work.

Thank you .

Musab Rasheed · ‎06-30-2022

Hello,

Check if any role is there in below link ?

https://yourinstance/sys_aw_module.do?sys_id=e82ec0bf5364330094fbddeeff7b1207&sysparm_view=&sysparm_record_target=sys_aw_module&sysparm_record_row=2&sysparm_record_list=workspace_config%3D6c8d4c7f5364330094fbddeeff7b125f%5EORDERBYorder&sysparm_record_rows=5

Regards

Please hit like and mark my response as correct if that helps
Regards,
Musab

View solution in original post

Musab Rasheed · ‎06-30-2022

In hr workspace form, under related list open 'Lists' and see if any role in there if there remove it

Please hit like and mark my response as correct if that helps
Regards,
Musab

Abdelkader TABA · ‎06-30-2022

Hello,

Roles in List is empty, i have no role .

Regards