AI Search for CSM Configurable worksapce

[kumaraj]

Hi Team,

Greetings to you all,

I have enable AI search for Portal  and now I have a requirement to Enable AI Search for Configurable Workspaces(Plugins are enabled).

I can see few documents/Links on ServiceNow docs which is confusing  as doing it first time, so could someone who has implemented it help me to know the below points
#what are questions we need to ask from Client before we start it?

# Please provide the steps to enable AI search for Configurable workspace?

Thank you 

[ersureshbe]

Hi,

Please review the URL provided below. Once the plugin is enabled, ensure that the following configurations are activated if they do not already exist.

https://docs.servicenow.com/bundle/vancouver-customer-service-management/page/product/customer-servi...