Attachment related
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01-03-2024 08:46 PM
when customer send notification he attached one file to case customer received case open notification . customer reply that notification add another file and send mail to customer how to that attachment is added to that case
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01-03-2024 08:48 PM
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01-03-2024 09:52 PM
Hi
customer received one open case notification . Customer reply to that mail and add one attachment and send to servicenow . how that attachment is added to the case.