Auto close interactions records auto-close after the associated incident/request closed?

[Shanice Mckenzi]

Hello,

What is the best way to have interactions records auto-close after the associated incident/request closed? Customer wants to avoid the extra effort to close these manually?

[Mark Manders]

How many are there? You could just create a daily scheduled job/flow to validate on the related records to see if they are still open or not and if so, close the records.