Autopopulate Contact field when the Account is selected.

Community Alums
Not applicable

My code wont work or i missing something? please need help. 

Contact is reference field

 

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
   if (isLoading || newValue === '') {
      return;
   }
var selectedAccount = g_form.getValue('account');

if (selectedAccount == 'Microsoft' ){

	g_form.setValue('contact', 'Microsoft Service Desk');

}

   //Type appropriate comment here, and begin script below
   
}

 

11 REPLIES 11

Danish Bhairag2
Tera Sage
Tera Sage

Hi @Community Alums ,

 

Your script looks good. Can u try putting an alert before if condition to ceck wht u getting in selected account variable?

 

alert(selectedAccount);

 

I believe u might be getting either empty value or some different value rather then Microsoft.

 

Thanks,

Danish

 

Community Alums
Not applicable

Nothing appeared

 

Hi @Community Alums ,

 

After reading the comments what I can think is that the account field might be available on some other table. Can u right click on the label n check that field (click on show field later n see from which table the field is coming)

 

Thanks,

Danish

 

Harish Bainsla
Tera Sage
Tera Sage

Hi

Did you select  right onchange fieldname correct which it will work

HarishBainsla_0-1702536341975.png