Change color of particular choice value in CSM/FSM Workspace

[Sanket Kutwal]

Hello Folks,

Anyone knows that how to set the color to specific choice value? in CSM/FSM Workspace

As you can see below when the form loads i want to set the red color to Sub Category value.(Check the highlighted text in below image).

[Service_RNow]

Hi @Sanket Kutwal 

==========================CLIENT SCRIPTS============================

Table - Name of table
Type - OnChange of Category Field
Scripts - 
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
    if (newValue === '') {
        control.style = 'background-color:';
        return;
    }

    switch (newValue) {
        case "inquiry":  //replace choice value
            control.style = 'background-color: green';
            break;
        case "software"://replace choice value
            control.style = 'background-color: orange';
            break;
        case "hardware"://replace choice value
            control.style = 'background-color: yellow';
            break;
        case "database"://replace choice value
            control.style = 'background-color: brown';
            break;
        case "network"://replace choice value
            control.style = 'background-color: red';
            break;
    }

    //Type appropriate comment here, and begin script below

}

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Sanket Kutwal]

tried but didn't worked

[Service_RNow]

Hi @Sanket Kutwal 

please replace your code line 9 

control.style = 'background-color: red';

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Sanket Kutwal]

Hi, @Service_RNow 

I want to set the text color not background color, that's why i have written that code over there.

control.style = 'color: red';