Configure html editor in configurable workspace

dalejaurigue11
Tera Expert

Hi everyone,

 

I have a requirement to remove or disable the selection of font style when composing an email in response to a case. I tried tweaking the system properties but it has no effect on the HTML editor toolbar. Please see the image below for reference. Is there a solution or workaround for this?

dalejaurigue11_0-1684304276692.png

Secondly I was tasked to set a custom font as the default font style when composing an email since the client wanted their branding guidelines to be followed when replying to emails/cases. The solution I formulated is to set the general html layout to the custom font.

  • The part I am stuck on is on what module or table should I add the custom font, or is it possible to add a link instead since I am using Google Fonts.
  • If the former is possible can I call the font directly on the html layout?

 

Thanks.

1 REPLY 1

JaydevPandya
Tera Contributor

Did you found any solution yet?