Configure list layout in CSM Configurable Workspace

[martaparrillamo]

Hi all,

I need to know how to modify the list layout displayed in CSM Configurable Workspace (no Agent Workspace) when user drill-down in one of the reports shown in landing page:

This layout does not match with layout configured in any of the views in backend (not even CSM Workspace view):

Thanks and Regards.

[Carol Rintamaa]

In the navigator go to sys_ux_list_menu_config.list

These are your list configurations.  Once you create a new one, copy the sys_id of the list configuration.  

Navigate to experiences.  

Select csm/fsm configurable workspace

scroll down to the UX page properties.   Look for ListConfigID. Drill in and replace the value with the list configuration sys_id you created above.

[martaparrillamo]

Hi Carol,

Thank you for your response. 

I've configured the listConfigId according to your suggestion but list layout doesn't change.

Defined list:

List displayed in Workspace from reports drill down:

Any other suggestion?

Thanks and Regards

[Carol Rintamaa]

Ah, it appears that is using a different page in UI builder. This is the simple list.  I would try going to ui builder, selecting the CSM Configurable workspace. In left hand of panel, change drop down to simple list.  You will need to create a variant/duplicate.  Just copy content not reference. You will need to either add a condition or audience to the page settings for this one to show (i think).  My best guess is that you use the sys_id of a list view you created before found at sys_ux_list.list and set in the list id of the parameters.

Let me know if this works.

[martaparrillamo]

Thanks for your response. I'll try your solution and give you a feedback as soon as possible.

I have a doubt regarding this solution since the "simple list" is a default page used to display lists from different tables. 
If I put an id of a list of a specific table .in List ID field.. what will happen when that page is opened for lists of other tables?

Thanks and Regards.