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Resolved! Process Import Set to Multiple Tables

Hi everyone, We get an Excel file from Dell that contains our computer assets and the contract they are associated with. We want to process that Excel file and do the following:Create a contract if one does not exist.On the Asset record, add the cont...

About sn_sc.CartJS()

Hello All,Regarding the method "var cart = new sn_sc.CartJS();", if it is used twice within a short period by the same user, the same cart is returned.Is there a way to ensure a different cart is created each time it is used?Thanks & Regards

zhangyuchen by Tera Contributor
  • 1904 Views
  • 3 replies
  • 0 helpfuls

How to configure the Inactivity notification for problem record

How to configure the Inactivity notification for problem recordI have created Inactivity eventand Notification on problem under who will receive - Assignment group of problem is working expected I also want to send the same notification to the associ...

Research_0-1744573589740.png
Community Alums by Community Alums  
  • 1371 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to configure the Inactivity notification for problem record (xanadu version)

How to configure the Inactivity notification for problem recordI have created Inactivity eventand Notification on problem under who will receive - Assignment group of problem is working expected some of the fileds depricated in who will receive / add...

Research_0-1744650968961.png
Community Alums by Community Alums  
  • 1919 Views
  • 9 replies
  • 0 helpfuls

How to configure the Inactivity notification for problem record

How to configure the Inactivity notification for problem recordI have created Inactivity eventand Notification on problem under who will receive - Assignment group of problem is working expectedI also want to send the same notification to the associa...

Community Alums by Community Alums  
  • 1304 Views
  • 5 replies
  • 0 helpfuls

Communities Schedule Post Not Working

Hello,We have run into an issue where our Schedule Publish function is not working for Communities Posts, and every article on the Topic only relates to Article Publish. That wouldn't be the same job? Would anyone be able to point me in the direction...

JackD by Tera Contributor
  • 556 Views
  • 2 replies
  • 0 helpfuls