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UI Action

I created a UI action on Case table.with below details.name: my UI actionaction: takeActionForm button: checked Client : checkedonClick : onClick()Script :  function onClick(){alert('hi');} But, When I click on the form button alert message is not po...

Mahesh by Tera Contributor
  • 428 Views
  • 1 replies
  • 0 helpfuls

Change the "time ago" on the My Requests widget

Hi - I am looking for some help as I am not a developer but have been asked edit the timestamp on the My Requests widget to show date/time instead of time ago. We use this widget on our customer portal homepage. Below is a screenshot of how it appear...

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I get the message "Requested record not found".

I extend the Case table and created a custom table. I created a Record Producer for that custom table. Both have an Application Scope of Customer Service. On the instance.servicenow.com/csm page, when I post from that form, I get the message "Request...

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shigehisa by Kilo Contributor
  • 2881 Views
  • 11 replies
  • 2 helpfuls

Landing page displaying search bar for logout user

Ok I got this problem with my csm portal page on servicenow. When I go to my landing page or you could call it the index page without login in I get the search bar on the page on it without login in. I cheeked on my pdi and this is not an out of the ...

CSM portal custom footer

Good DayI am wondering if anyone can assist me please?I would like to create a custom footer on the CSM portal or a footer that looks similar to the one used on the ESC portal. Example of ESC portal footer: I tried copying the code of the ESC portal ...

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BiancaK by Tera Expert
  • 677 Views
  • 6 replies
  • 0 helpfuls