Content on Google search
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01-20-2025 02:20 AM
Hi All,
I have implemented public service portal.
Everyone can access service portal without authentication.
However, I try to search our domain/url from google search.
Google display "No information is available for this page."
How to configure information on ServiceNow to display results on Google Search?
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01-20-2025 03:21 AM
That's related to Google indexing, so maybe check on the Google docs. It's not configured in ServiceNow.
Also check out these:
https://www.servicenow.com/community/csm-forum/google-indexing-of-public-portal-articles/m-p/390636
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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05-19-2025 07:17 AM
I had this issue too and fixed it by making the knowledge articles public and checking that the Can Read role included guest users. Also cleared the cache after updating the permissions.