Content on Google search

Max64
Tera Contributor

Hi All,

I have implemented public service portal. 

Everyone can access service portal without authentication.

However, I try to search our domain/url from google search. 

Google display "No information is available for this page."

Max64_1-1737368283269.png

 

How to configure information on ServiceNow to display results on Google Search?

 

 

2 REPLIES 2

Mark Manders
Mega Patron

That's related to Google indexing, so maybe check on the Google docs. It's not configured in ServiceNow.

 

Also check out these:
https://www.servicenow.com/community/csm-forum/google-indexing-of-public-portal-articles/m-p/390636

https://www.servicenow.com/community/csm-blog/easy-steps-to-make-your-portals-seo-friendly/ba-p/2292...

https://www.servicenow.com/community/developer-forum/how-to-publish-portal-on-google-search-engine/m...

 

 


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Itellyon
Tera Contributor

I had this issue too and fixed it by making the knowledge articles public and checking that the Can Read role included guest users. Also cleared the cache after updating the permissions.