copy to clipboard not working in agent workspace

[emma17]

When i copy response template to the email clipboard i find the following error the same style of html code is not being copied on the clipboard.

before copying

After Copying

[Saurav11]

hello,

Please find the below article for the same:-

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0747373

Please mark my answer as correct based on Impact.