Create a case by using Inbound email action

sibasundarsahoo
Tera Contributor

1) I want to a  ABC case to be created from emails received on sss@gamil.com

2) I want this ABC case to be assigned to the ABC Internal group.

3) The Short Description of the ABC case should be mapped from the Subject of the sss@gamil.com email.
iv) The Description of the ABC case should be mapped from the body of the sss@gamil.com email.
v) The consumer name for the  ABC case form, should be mapped from the sender of the sss@gamil.com email.

How can i do this by inbound email actions?

 

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