csm configurable workspace landing page

[Rudranarayan P2]

Hi,

i have a requirement to show a performance report (daily assigned cases to my team) in the CSM configurable workspace landing page. There exist a report for the same.

Can we show the existing report(pivot table) in the performance section of the landing page?

If not can we create such report(pivot table showing daily assigned cases to my team) using components in ui builder?

If yes, how?

[JagjeetSingh]

Yes you can create your own report in UI Builder or you can choose to show existing report or PA indicator as well.

For this you can use Data Visualization component. See here how you can configure it.

[Rudranarayan P2]

Hi Jagjeet,

Thanks for the reply.

But i am talking about CSM Congfigurable workspace. but i found the following in the mentioned link:

"Important: The Now Experience Builder described on this page is for building and editing landing pages in all workspaces except CSM. For information about the new UI Builder that builds and edits all pages in CSM Workspace, see Now Experience UI Builder."

So it says it is not applicable to csm workspace.

Secondly, the report, i am mentioning, is not in workspace. It's in report table. Can i use /show the same in csm workspace landing page?

Thanks

Rudra

[JagjeetSingh]

You are right there. You can not use existing reports in CSM Configurable workspace.