How to edit list view on portal

[dimple adlakha]

I have a CSM related portal page and there i have some list view i want to add the field in list view of portal and also wrap one field on portal list view how to do that

[mdash]

Hi @dimple adlakha ,

When you open the Portal page where the list is there, you can see the name of the view in the URL. (something like : sysparm_view=XXX).

Then go to System UI>Views, find that view for that table and add the column under the related list. It should start showing up in your portal.


A couple of related links:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0697393

https://www.servicenow.com/community/developer-forum/how-to-add-column-fields-in-list-view-in-portal...


Please mark my answer as helpful/correct depending on its impact.

Thank You

[dimple adlakha]

Hi @mdash I have checked and found 4 records in related list of UI views under List section and user is different for each also the fields are totally different what i seeon portal .

In my portal when i open case then there are 3 section in left side(My cases , all cases , action neede) i only ant to update the fields on all cases list view 

[mdash]

Hi @dimple adlakha , it should be the one with user as empty.

Let me give you a step by step example. You can compare and make adjustments as needed.

1. I open a list in portal, identify the view:

2. Go to System UI>Views and search for the same

3. Open the record and go to "List" under related list.

4. Select the appropriate table record

5. Open that record and verify the count under List Elements.
6. You can then open any list element  and make changes and Insert and Stay.

That should work. 

[dimple adlakha]

I have done the samne thing , i have portal like below 

Here i need to make changes on all cases module list 

I opened UI view with User empty and see below list 

here you see some fields like contract which is listed here but not visible on portal i need to show the contract field only for all cases module after update field and wrap the one field