CSM Journal Input fields showing incorrect labels

[Chris341]

Hi,

Following the introduction of CSM and following best practices, I have created a Case Type (Service Case) which is a scoped application and that extends the 'Case' table running on Utah Patch 4 Hot Fix 2b.

I am in the process of configuring the fields and have hit an issues that is causing some annoyance!

On the form, the Work Notes and Internal Update journal input fields are showing as:

However, in the Form Design view and all other entries I can find, show this:

I have looked at all the tables that are extended, Case and Task and rechecked the Scope in which the application is being edited but unable to align these.

Any ideas or users having the same issue?

Thanks in advance...

Chris

[Cobee]

If you right click the field label on the form you can access the dictionary of the journal fields (Work Notes or Internal Updates). From here you can add a label for your new table. 

[Chris341 · Accepted solution]

Hi - it was found that a spurious script was running to change the label on this field.

The script was deactivated and it's now working as expected.

Thanks

C