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CSM license?

d Mello
Kilo Contributor

‎07-31-2018 03:02 AM

If I am to deploy CSM within an organization of  say 1000 people. Would I need to purchase just one CSM license?

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3 REPLIES 3

Rohit Kaintura
Mega Guru

‎07-31-2018 03:18 AM

License is dependent on the number of fulhfillers.

 

 

Please mark my answer correct and helpful if my answer helped u. Thank you.

Sunil Porwal
Kilo Contributor
In response to Rohit Kaintura

‎11-25-2021 02:21 AM

Thanks for answer so it is based on agent (i.e. fulfiller)

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Udom
ServiceNow Employee

‎07-31-2018 05:30 PM

The CSM license is based on number of agents (i.e. fulfillers).