CSM license?
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07-31-2018 03:02 AM
If I am to deploy CSM within an organization of say 1000 people. Would I need to purchase just one CSM license?
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Customer Service Management
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07-31-2018 03:18 AM
License is dependent on the number of fulhfillers.
Please mark my answer correct and helpful if my answer helped u. Thank you.
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11-25-2021 02:21 AM
Thanks for answer so it is based on agent (i.e. fulfiller)

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07-31-2018 05:30 PM
The CSM license is based on number of agents (i.e. fulfillers).