Data Table Keyword Search configuration

Dalma P_ll
Tera Contributor

How can I modify the keyword search in the Data Table widget in service portal so that it allows the user to only search for incomplete field values? In my attached example, I want to be able to search for 'ACQ' instead of the whole ticket number (ACQ-4393).

By default, this functionality works perfectly for out of box fields such as number, priority, short description etc. but I have a custom column added to the Data Table from URL Definition widget and the keyword search will only find the records if the input value is an exact match.

 

DalmaP_ll_0-1715290866333.png

 

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