Hello,
I have a requirement to create a case from an inbound email action. I have used Flow Designer to create the inbound action, and that is working fine.
I'm trying to clean the email body and remove extra un-related text before populating the case description.
The code below is what I'm using, and the description is empty when the case is created.
I have added gs.debug statements to try debug the logic. But I cannot find these debug statements in System Log.
Please let me know if I'm looking in the right place for debug statement created by the Flow Designer.
If you see any issues with the replace logic, then please let me know.
var email_body = fd_data.trigger.inbound_email.body_text;
gs.debug("Description1: " + email_body);
email_body = email_body.replace(/^EXTERNAL EMAIL.*$/g,'');
gs.debug("Description2: " + email_body);
email_body = email_body.replace(/^This message may contain.*$/g,'');
gs.debug("Description3: " + email_body);
return email_body;
Regards,
Ziad
