Email client - UI actions which populate the "to" field

[sdhar]

Is it possible to make two different UI actions which put different values in the TO field on the Case email client?

I know that there is one email client template per table, but I have attempted to work around this by creating a UI action which sets a field and then opens the email client, where the template is reading that field. However I'm having trouble combining the server-side code with client side and then opening the email client on top of that.

Thanks for your help.

[sdhar]

The second  solution is actually what I'm attempting now, but I'm having trouble coming up with UI action code which can both set custom field and open the email client. I will look into quick messages though.

[SanjivMeher]

You can try g_form.setValue('custom field',new recipient) and g_form.save() and then call emailClientOpenpop('your_table_name')

[sdhar]

hmm, I tried this but nothing seems to happen - the field doesn't get set, the email client doesn't pop up... Attached is my UI action:

Also thanks for your help.

[SanjivMeher]

Try this instead

g_form.setValue('u_destination_email',current.customer_email);
emailClientOpenPop(this,'sn_customerservice_case');

[SanjivMeher]

Please close the thread my marking the above response correct if it worked for you