Products
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Browse the Community

Activity in Products

Ask a Question

Featured Project Workbench support changes from the Australia release

Project Workbench support changes from the Australia release If you have been running projects in Project Workbench (classic experience) for some time, you are already familiar with how it helps manage projects in ServiceNow. This article explains wh...

  • Article

Featured Claim Your Developer Passport Badge!

You Showed Up. Now Claim Your Badge.   Developer Passport week is officially underway, and if you're planning on tuning in, watching the streams, and leveling up on everything Australia has to offer, you've earned something for it.         Using the...

  • blog

Featured ITOM Visibility Resource Library

The ServiceNow platform is underpinned by a single architecture and a single data model. A single architecture means that all platform applications seamlessly work together and are enhanced by a set of core capabilities - such as workflow, integratio...

  • blog

Featured Process Mining in Minutes

  Short videos covering real use cases across ServiceNow agentic and deterministic workflows. Each episode shows you how to use Process Mining to drive a specific outcome by detecting and pinpoint where problems are occurring, determining root cause...

  • blog

Featured Rationalize Control Objectives with Now Assist for IRM

Control Libraries Keep Growing If you manage a control library, you know this: duplicates accumulate. Control objectives that say the same thing in different ways, inherited from different frameworks, carried forward through audits, mergers, and regu...

  • blog
  • Integrated Risk Management (IRM)
  • Policy and Compliance Management

Man am I liking this HTTP Classifier

Just had the opportunity to give the HTTP Classifier (London build+) a test drive with some friends that needed to discover some specific devices. For years I've had challenges with requests for iLO Discovery because of the nature of the device passi...

  • Article
  • Discovery

Blank user records are creating in ServiceNow

Hi All,We have observed an issue in the production environment where empty or blank user records are being created. These records appear without sufficient user details and are subsequently being set to Inactive (Active = False) after approximately o...

  • Question

Need to translate a form? - check this

This is a brand-new prototype artifact, on the medium to hard level of complexity.   When I first started dabbling with translations in the platform (over 12 years ago now) I actually thought that field labels and choices were the easiest of the area...

  • Article

SNPI - Import CMDB Data - Failed

I got this task result that prevents me from validating the task.Did you correctly import 6 CloudDimensions (CD) servers?I have searched the community search to see if I can try something different but mainly  the Field Maps Related List does not see...

  • Question

AI Search works in Service Portal but not in Knowledge Portal

Hi Team,We have enabled AI Search in our instance. AI Search is working correctly in the Service Portal (search suggestions and AI-based results are shown). However, AI Search is not working in the Knowledge Portal. The Knowledge Portal still appears...

  • Question

Sumarization RITM and TASK

I am creating a skill with the goal of replicating the summarization of the incident table but for Task and RITM. How can I have it presented in the UI action in the same way as in Incident?  

  • Question

What is usage of parent model category?

Hi. I have a lot of assets need to be moved to another model category 'P' from 'C' to make asset can be used in HAM. So I've found an alternative that using parent model category,I'm considering to specify model category 'P' as parent of model catego...

  • Question

Resolved! Asset shipment for external client

Hi all, My scenario is not about procuring a laptop (asset in general) asked via catalog item by some internal users.Differently my scenario involves the massive import of assets and then the management of the shipment of the single asset to the exte...

  • Question

Risk Management app (sn_risk)

Hi everyone,I am using a newly provisioned Zurich PDI and I successfully installed GRC: Policy and Compliance (sn_compliance) along with GRC: Approver Configurator.Policy & Compliance is working correctly.However, I am unable to locate or install the...

  • Question
  • Integrated Risk Management (IRM)

PID

I am not seeing any of the governance (risk assessment) in my PID.  Do anyone know if I am missing anything?

  • Question
View More
Ask a Question
Getting started

We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the Community.