Execute operation on API 'AssessmentCreation.conditionTrigger' From Scope Application was denied

[Karim Ali]

I am working on Scoped Application of Customer Services and I tried to create a survey to be sent to the customer after the case has been closed. 

But I got the following error when the trigger condition is fired.

Execute operation on API 'AssessmentCreation.conditionTrigger' from scope '' was denied. The application '' must declare a cross scope access privilege. Please contact the application author to update their privilege requests

What type of Cross Scope access privilege should I declare?

When I tried to search for this API, it was founded in 5 business rules, three of them in the global scope and two in my scoped application.

1-  generate assessment trigger condition - Global

2-  auto assessment business rule - global on Program table

3-  auto assessment business rule - global on Project table

4-  auto assessment business rule - scope application on my table

5-  auto assessment business rule - scope application on my table

[karthiknagaramu]

Hi,

Below docs link will be helpful.

https://docs.servicenow.com/bundle/madrid-application-development/page/build/applications/reference/...

Regards,

Karthik

[Karim Ali · Accepted solution]

it worked once I added cross-scope access as in the image.