External users cannot view Knowledge Article Content, help and comment in the kb_article_view

[nwang]

Hi,

I am testing as a user, and I can access to kb_home page, see the knowledge bases, find the knowledge articles, but when I click on one of those knowledges, I don't see 3 main widgets:

-Knowledge Article Content

-knowledge article helpful

-knowledge article comments

I'm not sure what's going on....

I made sure those have the external and internal role, even put it to public..... and it is still not visible

[Rajesh Kannan G]

Hi,

Issue with kb_article_view page has been fixed in jakarta patch 10 & kingston patch 7. Please review the article KB0688347 in HI.

Thanks,

Rajesh