Follow breakdown filters for PA reports

[Joyal Robert]

Hi All,

I need to build breakdown filter for PA reports which should follow all the PA reports i had
I added breakdown filter but it doesn't follow PA reports
Basically we are trying to filter with case form fields

How can we do that? Give me steps to achieve this criteria
Please help me on this

Regards,

Joyal Robert

[anshul_goyal]

@Joyal Robert,

Refer the below community links:

https://www.servicenow.com/community/developer-forum/dashboard-filtering-using-breakdown-to-filter-s...
https://www.servicenow.com/community/platform-analytics-forum/how-to-apply-interactive-filters-and-b...

Please mark my response as Accepted and Helpful for future references.

Thanks

[Joyal Robert]

Hi anshul_goyal,

I did exactly the same but data in PA report is not changing.
What could be the reason?

All the breakdown is mapped to case table even though the breakdown source is from different table.
In the widget, i checked 'Follow Element' checkbox.

Regards,

Joyal Robert

[AndersBGS]

Hi @Joyal Robert ,

Please share your automated breakdown and breakdown source, then it will be much easier to help you.

[Joyal Robert]

Hi AndersBGS,

All the breakdown is mapped to case table even though the breakdown source is from different table.

In the widget, i checked 'Follow Element' checkbox.

Regards,

Joyal Robert