Guidances and Guided Decision Tree

[Harshit Sharma1]

Hey there,

I want to change the look and appearance of guidance outputs.

As of now, guidance outputs appear as a long vertical list of items.

I want to arrange them into form of column, if possible.

How can I do that?

Thanks!

[Community Alums]

Hi Harshit Sharma,

Please refer to this link which should help you :

https://docs.servicenow.com/en-US/bundle/sandiego-customer-service-management/page/product/customer-...

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

[Community Alums]

Hi Harshit Sharma,

Any update to this ?Any follow-up required? if not

Kindly mark the answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep

[Wiggins Timothy]

A guided decision process is a middle-of-the-road between decision analysis and intuitive judgments in which the emphasis is on improving decisions through simple decision rules.

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