Hi Everyone, SC Tasks are auto-created by the system with 'Created by' user as System Administrator
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10-05-2023 12:16 PM
SC Tasks are auto-created by the system with 'Created by' user as System Administrator on already closed requests/RITM's which were already closed in 2020.
Any thoughts on why those sctasks are being created on already closed RITM's? Please provide your insights.
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10-05-2023 01:16 PM
Hi @Chaithra S
Have they al been created on the same date/time or are they created on different times?
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10-05-2023 01:20 PM
You might check in the schedule jobs and check if there any work notes posted on the task's.
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10-05-2023 01:23 PM
They got created at the same date/time
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10-05-2023 01:28 PM
Only 1 time?
Then I guess someone ran a fix script or background script which was faulty.
You can check the fix scripts for that, or look into the sys_script_execution_history table to find if someone ran a script on the sc_task table on that time.
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