Hiding All Module options
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‎12-31-2024 10:29 AM
Hello all. I am trying to set up a CSM Landing page for a team which has links to service portal and other information. We don't want any of the modules to show up for the team. The only reason we are thinking of taking this route is because we have a re-route set to the csm workspace on login which is causing a 403 error. Any idea how we can hide the modules since we have to give the team sn_customerservice_agent role to avoid the error?
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‎12-31-2024 08:30 PM
please share some screenshots.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader