How can we edit the catalog item variable values after submission before approval?

[prasanna11]

I have a requirement where approver must be able to tweak some values of request (variable values for that request) , before approving it. Is there a way to achieve it?

[Supriya32]

Hi Prasanna,

Can you please tell me how you resolved this issue? That would be helpful.

Thanks,

Supriya

[Mohana Rangan R]

first write a Onload function 

2 glide sc req table and get the sys id of the RITM 

3 pass it to SI and check for state is requested  or u may put the approver into a group and check logged in user who is accessing the RITM is member of that grp .

4 return true or false and pass it to CCS and make the required fields visible or mandatory or read only .

hope the approver needs to manually open the RITM record and then update the var if required or he could edit the data in that var .

On load script 

var RITM ----GlideRecord('sc_req_item');

RITM.addQuery('number', g_form.getValue('number'));

RITM.query();

if (RITM.next())

{sysID = RITM.sys_id;

}

var ge = new GlideAjax('Non_Person_LAN_Login_ID_approver');

    ge.addParam('sysparm_name', 'tocheckmemberof');

ge.addParam('sysparm_id', sysID);

ge.getXML(setInfo);

function setInfo(response){

  alert("into setInfo function");

var answer = response.responseXML.documentElement.getAttribute("answer");

if(answer == 'true')

{

g_form.setReadOnly('var name ', false);

}

}

}

SI part 

tocheckmemberof: function() {

var val = this.getParameter('sysparm_id');

var approval *******GlideRecord('sysapproval_approver');

approval.addQuery('sysapproval', val);

    approval.addQuery('state', 'requested');

    approval.query();

    if (approval.next()&&gs.getUser().isMemberOf(if any approver grp name ))

       return true;

   else

return false;