How to add hyperlinks under the flow designer catalog task description.

maheshch18
Tera Contributor

Hi Team,

 

How to add hyperlinks under the flow designer catalog task description.

 

Example: This is a 'general' request - did the requestor choose the right item?
If the requestor submitted this using a general form and a catalog item exists in Pathfinder for this work, please educate the user and direct them to the proper form for future use.
If a catalog item does not currently exist for this work, please consult with your team on possibly building one to facilitate it going forward. The knowledge article on how to submit a request for a new PathFinder catalog item can be found here

 

note: 'Here', the last word of the description, should link to this KB

 

Please provide the script.

 

Regards,

Mahesh

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@maheshch18 

sc_task description field is string field.

So you cannot add hyperlink inside it.

you can add hyperlink in work notes etc.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Community Alums
Not applicable

Please tell me how we can add KBA hyperlink in the worknotes?

ersureshbe
Giga Sage
Giga Sage

Hi, Hyperlink will be added in html field. You can use the work notes field and achieve it.

Pls refer below as example and modify based on your scenario.

sURL=this.instance_url+ "nav_to.do?uri=pa_dashboards_list.do?sysparm_query=owner%3D" + this.usersysid;

sMsg+='URL: [code]<a target="_blank" href="' + sURL + '">';

sMsg+=sURL;

sMsg+='</a>[/code]';

sMsg+='\n'

Regards,
Suresh.