How to add hyperlinks under the flow designer catalog task description.
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05-18-2023 09:32 PM
Hi Team,
How to add hyperlinks under the flow designer catalog task description.
Example: This is a 'general' request - did the requestor choose the right item?
If the requestor submitted this using a general form and a catalog item exists in Pathfinder for this work, please educate the user and direct them to the proper form for future use.
If a catalog item does not currently exist for this work, please consult with your team on possibly building one to facilitate it going forward. The knowledge article on how to submit a request for a new PathFinder catalog item can be found here.
note: 'Here', the last word of the description, should link to this KB
Please provide the script.
Regards,
Mahesh
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05-19-2023 12:05 AM
sc_task description field is string field.
So you cannot add hyperlink inside it.
you can add hyperlink in work notes etc.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-08-2023 08:10 AM
Please tell me how we can add KBA hyperlink in the worknotes?
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11-08-2023 08:54 AM
Hi, Hyperlink will be added in html field. You can use the work notes field and achieve it.
Pls refer below as example and modify based on your scenario.
sURL=this.instance_url+ "nav_to.do?uri=pa_dashboards_list.do?sysparm_query=owner%3D" + this.usersysid;
sMsg+='URL: [code]<a target="_blank" href="' + sURL + '">';
sMsg+=sURL;
sMsg+='</a>[/code]';
sMsg+='\n'
Suresh.