How to audit changes made in the relationship record

Community Alums
Not applicable

Hi Team,

 

We have a customer_account record and we have a related list contact Relationship.Now the requirement is if we made any change to the any of the fields in contact relationship, it should audit the same to the audit history of account record,

Can you guide ? Is it configurable or we need to write a BR  and what?

1 ACCEPTED SOLUTION

Peter Bodelier
Giga Sage

Hi @Community Alums,

 

This document describes what you are after:

Viewing Sys Audit and Audit Relationship Change tables (servicenow.com)


Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.

View solution in original post

1 REPLY 1

Peter Bodelier
Giga Sage

Hi @Community Alums,

 

This document describes what you are after:

Viewing Sys Audit and Audit Relationship Change tables (servicenow.com)


Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.