How to change Live Agent(active chat) Bot image in Agent Workspace?

[Balaji Kanduku2]

Hello All,

Please Help me to change the agent workspace chat image.

thanks in advance

[AnubhavRitolia · Accepted solution]

Hi Balaji,

It may be coming from some agent Live Profile [live_profile] table.

Search Profile whose name contains 'agent' in Live Profile table. One of the Profile must be there for Agent Chat and there Image may be present on the Picture field. Update the Image in Picture with the image you want to use.

Please mark this as correct answer if it resolved, or mark this helpful if this help you to reach towards solution.

[AnubhavRitolia]

Hi Balaji,

Have you tried above solution?

Please mark this as correct answer if it resolved, or mark this helpful if this help you to reach towards solution.