How to check attachments in flow designer

chanikya
Kilo Sage

Hi All,

Version : PARIS PATCH10

How to check replied email has attachments Or Not in Flow designer.

find_real_file.png

 

@Ankur @Harshavardhan @Ankur Bawiskar @Anil Lande @Chuck Tomasi @Jaspal Singh @Rohila Voona 

@Michael Jones - CloudPires @Kieran Anson @Brad Bowman 
1 ACCEPTED SOLUTION

As an alternative, this could also be done with the help of an Action that can be used elsewhere too. I created a new Action, called it "Get Records Count"

Have defined a single input:

find_real_file.png

Next I have added a Script step that also has an input that looks the same as the Action input:

find_real_file.png

The code is pretty str8 fwd:

(function execute(inputs, outputs) {
  if (inputs.records && inputs.records.isValidRecord)
    outputs.count = inputs.records.getRowCount();
  else
    outputs.count = 0;
})(inputs, outputs);

And - of course - as visible in the picture, the Script Step also has an output, I named it count.

Finally the Action itself also has an output, again named the same as the Script step output:

find_real_file.png

And I have configured the Action to use the Script step's output as the Action's output value:

find_real_file.png

Once this is done and activated, I can use it as below:

find_real_file.pngOf course this will result in the Count data pill that I can use to check whether any attachments have been received:

find_real_file.png

View solution in original post

42 REPLIES 42

Sriramachandra
Tera Guru

Lookup Attachment action

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/flow-designer/reference/lookup-attachment-flow-designer.html

 

see this link and mark helpful if it is helpful

Hi,

i already added Lookup attachment, we need to validate output of it

if attachment was there then update some set of fields

if No Attachment then update another set of fields.

find_real_file.png

any suggestions please

Hi, you can modify your lookup and if statement a bit like the following:

find_real_file.png