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11-16-2021 08:04 AM
Hi All,
Version : PARIS PATCH10
How to check replied email has attachments Or Not in Flow designer.
Solved! Go to Solution.
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11-17-2021 01:06 PM
As an alternative, this could also be done with the help of an Action that can be used elsewhere too. I created a new Action, called it "Get Records Count"
Have defined a single input:
Next I have added a Script step that also has an input that looks the same as the Action input:
The code is pretty str8 fwd:
(function execute(inputs, outputs) {
if (inputs.records && inputs.records.isValidRecord)
outputs.count = inputs.records.getRowCount();
else
outputs.count = 0;
})(inputs, outputs);
And - of course - as visible in the picture, the Script Step also has an output, I named it count.
Finally the Action itself also has an output, again named the same as the Script step output:
And I have configured the Action to use the Script step's output as the Action's output value:
Once this is done and activated, I can use it as below:
Of course this will result in the Count data pill that I can use to check whether any attachments have been received:
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11-18-2021 08:51 AM
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11-18-2021 09:10 AM
Well, if that is what you want, move attachments to the target record, there is an action that does just that. It is called "Move Email Attachments to Record" and all you need is the Email Record that is there by default as a Trigger data pill and the Target record which in your case seems to be the case record:
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11-18-2021 09:20 AM
I Request you kindly check my attachments and comments please.
Regarding that COUNT calculation of Your steps working successfully.
I already added "Move email attachments to record", every thing is working fine. Except that error message .
While doing continues Testing ,some times getting error message what i have stated below.
just need solution for that please.
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11-18-2021 03:59 PM
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11-18-2021 09:28 PM
Sure Janos.
https://community.servicenow.com/community?id=community_question&sys_id=c342335bdb33bc50a5388263059619bb