How to close a Work Order task?

Sumedh Gajbhiye
Tera Contributor

Hey All,

I have tried to create a Work Order record in my PDI. While processing that record Associated Work Order Task gets generated and I can see an error while closing the work order task as "Provide a summary of the work performed in Work notes"

 
4 REPLIES 4

Maik Skoddow
Tera Patron
Tera Patron

Hi @Sumedh Gajbhiye 

for closing Work Order Tasks, you have to enter some text into the Work Notes field.

In case this is not possible, please provide more details and screenshots to help us understanding your issue better.

Kind regards
Maik

Sumedh Gajbhiye
Tera Contributor

@Maik Skoddow PFB screenshots for your reference. I have already added the work notes still the same error populates

find_real_file.png

find_real_file.png

Hi

thanks for the screenshots which makes the issue understandable.

I assume after entering the work notes you have clicked on the "Post" button. If so, this explains the issue. The next time, just enter the text, but DON'T click on the "Post" button. The text is stored together with the rest of the form.

Kind regards
Maik

Hey @Maik Skoddow, Thanks buddy it worked 🙂 cheers...