how to disable Agent Assist on the Workspace

[Jitesh5]

Hi,

Does anyone know how to disable the Agent Assist on the Workspace on ServiceNow?

I no longer want it to show up as a app on the workspace.

Thanks.

[Harsh Vardhan]

Steps:

write "Workspace Experience" in application navigator >> Contextual side Panel >> you will see the list of Agent assist has been configured, select which one you don't want to visible on particular table, then you will see field "Enabled" ( set it as false to deactivate )

screenshot for reference. 

Note: i have highlighted the table so you can select based on your need. 

If my answer helped you, kindly mark it as correct and helpful.

[Jitesh5]

Hi, i have no Workspace Experience in my application navigator. Do i need to activate some sort of plugin to enable this option to appear?

Thanks,

[Jitesh5]

I am on version New York.

[Harsh Vardhan]

kindly have a look on below doc link it has mentioned details , read the details from "Action types" point. 

https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/administer/workspace/reference/d...

If my answer helped you, kindly mark it as correct and helpful.