I ran a Flow that loads data from a staging table to the Case table.Now in the flow context list , the Set Time To Resolve are showing as "In Queue" without flow name in the Flow Context.If the state is Error or complete in that scenario the flow n...
Hi every one ! I'm requesting your help for a requirement from my customer :my customer has customers which can log to their website. These customers are also stored through accounts and contacts table, in service now. I'm looking for ways for- being...
HI All, Has anyone implemented the table level encryption in servicenow . Basically the requirement is to encrypt entire table . not only the specific field, Thanks
Hi all,How to implement Data synchronization from ServiceNow to External system via mid server . what is the role of Midserver for securely transferring the data which supported throughout by midserver . And also data should be real time. Thanks
Hello all,im using a list in csm workspace and we want to use the live list feature.we can see that an update to the list have happend because a number appears next to the refresh button above the list. is there any way i can see what have updated? w...
HiIs it possible to call the ServiceNow portal widget via API from the homepage of a system other than ServiceNow and display it on the homepage?
We have many custom applications under CSM and we have 3 workspaces too. Few applications use CSM configurable workspace, but 2 apps for example "App1" use "App1 workspace" and "App2" uses "App2 workspace". When instance got upgraded to Yokohama the ...
I have a catalog item that contains several variables and two mandatory variable sets. I have a UI Policy for the catalog item that hides these variable sets on the form unless option 2 condition is met on one of the variables. If option 2 is selecte...
I create a Action Assignment for the Task [sn_customerservice_task] table to be able to open multiple record in one action.I am not able to open the record in multible workspace tab. GlideAgentWorkspace (g_aw) is not define.
We need to increment the filename for the screenshot/image attached in HTML type fieldCurrently all the screenshot/image are showing in same filename pastedimage.pngIs there any setup we can do to increment like psatedimage.png, pastedimage(1).png, p...
Hi all,I've created a custom assessment and survey widget as part of a GRC (Governance, Risk, and Compliance) project. The widget is designed to display all related survey records.However, I'm encountering an issue:When I click to open a record from ...
I'm working in the Virtual Agent Designer and want to display multiple records (e.g., from the announcement table) as individual cards, showing just the name and title fields. Ideally, these cards should support carousel-like navigation (pagination o...
Hi community, Here after submitting the request for a catalog item , it's not showing me the "show flow designer" related link in RITM. And in flow context it's showing me this in log entries " "Found mismatch in scope after flow engine done. resetti...
Hi guys Our agents would like to ability to load internal documents to a case. I can probably write an ACL to apply to all documents but that's now what I want. Is there a way have the option to select which ones to make internal at the attachment le...
When trying to run Dashboard reports inside CSM Workspace, I get the following error message and it will not display the report. "Method invocation failure for: com.glide.ui.list.graphql.listLayout.ListLayout::getAllColumns" This happens with my ID o...
