Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

how to disable Agent Assist on the Workspace

Jitesh5
Kilo Expert

Hi,

Does anyone know how to disable the Agent Assist on the Workspace on ServiceNow?

I no longer want it to show up as a app on the workspace.

Thanks.

1 ACCEPTED SOLUTION

Harsh Vardhan
Giga Patron

when you will mention the tableName.list in application navigator you have to hit enter then it will open the list of records. 

 

i am assuming you are an admin user

 

screenshot for reference. 

 

find_real_file.png

 

If my answer helped you, kindly mark it as correct and helpful.

 

View solution in original post

23 REPLIES 23

i get nothing in the list when i insert  sys_declarative_action_assignment.list

The UI Components plugin is installed

All the Workspace plugin's are also installed.

I still do not have such options in my application naviagtor

Is there a vital plugin i'm missing?

I tried this on New York PDI - this works for me.

Indeed, the Applications and Modules look different in New York versus Orlando

glad it helped 🙂

 

agreed the module name could be different but the table i think, it should be available. 

 

jitesh: can you please sure you have mentioned  sys_declarative_action_assignment.list and hit the enter after that? 

Thanks Harsh, i have now managed to disable the Agent Assist.

Hi, Are there any additional plugin's i need to install on New York, so i can view the Workspace Experience, which will enable me to customize my workspace from the Workspace itself. this will also give me the contextual Side Panel which i am after to remove the Agent Assist.

On the following URL: https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/workspace/concept/wor...

There is a drop down when you click on the profile picture at the top right corner. All i can currently see is Settings and Log Off. Shouldn't there be a lot more as specified in the picture on the above URL?

I have activated all the workspace plugin's and also UI component, but i'm finding it really difficult to customize my Workspace.

I have the workspace_Admin and Admin roles.