How to display a progress bar for file upload on Service Portal?

Cathy Song1
Kilo Contributor

Hi All,

I have built a portal form using record producer to collect requests from internal customers. One of the issues we have is that the Portal doesn't display a progress bar when users upload files. You don't really know if the browser picked up your file until the upload is complete - files only appear on the page after 100%.

Does anyone know if there is a config setting to turn on the progress bar? Or do I need to write custom code for it?

Thanks,

Cathy

1 ACCEPTED SOLUTION

Christian_
Tera Guru

Hello, 

Suppose you are using OOTB Widget SC Catalog Item.
Seems like you wish an "spinner" or similar functionality that may indicate that the work of attaching the file is in progress.

Do not think you have any posibillities to get what you want from OOTB Widgets.

An option would be to build a separate widget for this, but as this may mean that you need to clone the Catalog Items widget, I do not recommend this being done, as this is a widget that is often modified in upcoming releases.

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10 REPLIES 10

Christian_
Tera Guru

Hello, 

Suppose you are using OOTB Widget SC Catalog Item.
Seems like you wish an "spinner" or similar functionality that may indicate that the work of attaching the file is in progress.

Do not think you have any posibillities to get what you want from OOTB Widgets.

An option would be to build a separate widget for this, but as this may mean that you need to clone the Catalog Items widget, I do not recommend this being done, as this is a widget that is often modified in upcoming releases.

Gaurav Bajaj
Kilo Sage

This might help you. I have worked on one of such customization which is present in the ServiceNow Share Site.

Attachment Upload Progress Bar

 

Thanks

Gaurav 

Hi,

 

Your link isn't reachable. The link may have expired, or we don't have permission to view page. Is there any other link we can reach?

Hi Gaurav,

I want the blog of attachment upload progress bar. Please can u share that once again here.

 

Thanks