How to enable . configure Cancel button in new problem form

[Community Alums]

Hi
I want to enable the Cancel button in problem form when state is "new"

Cancel button is visible when state is Access and RCA, Resolved 

Similar I want the button in new state

any suggestion help me

Thanks

[Shivalika · Accepted solution]

Hello @Community Alums 

Just append this in the beginning - 

current.state == '101' || (.......your existing conditions....) 

This will.make it shownup in new state as well. 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

Regards,

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

[Shivalika]

Hello @Community Alums 

Just modify the UI Action "cancel" on the problem table. 

In the conditions field just add below 👇 

|| current.state == 'BACKEND VALUE OF NEW' 

Share the screenshot of cancel UI action, I will tell, if above is not clear. 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

Regards,

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

[Ankur Bawiskar]

@Community Alums 

why to modify the OOTB UI actions?

Is that a business requirement?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Community Alums]

Yes Business requirement  @Ankur Bawiskar 

[Community Alums]

@Shivalika 

Backend value