How to enable contextual search in the Service Portal?

[sabacerott]

I wanted to know how we can enable contextual search in our service portal. When a user wants to know how to reset the password for a certain program a knowledge base article will show up.

[shivanipatel]

sabacerott,

We are glad you took advantage of the ServiceNow Community to learn more and to get your questions answered. The Customer Experience Team is working hard to ensure that the Community experience is most optimal for our customers.

If you feel that your question was answered, we would greatly appreciate if you could mark the appropriate thread as "Correct Answer". This allows other customers to learn from your thread and improves the ServiceNow Community experience.

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Thanks,

Shivani Patel