how to generate incident report without attached knowledge article.

[Vani14]

How to create incident report without kb.
which table need to be use, could you please let me know.

[ersureshbe]

Hi, Can you refer m2m_kb_task table and get the list of knowledge article added in incident.

Create Database view between incident and m2m_kb_task. Filter non-available incident from m2m_kb_task from task or incident table.

Use the database view table and generate the report.